Frequently asked questions

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Getting Started

Most teams are up and running within a day. Import your existing goals and projects, invite your team and start tracking. Some integrations — particularly HRIS — may need IT involvement, but the core platform is ready to go immediately.

Every plan comes with a 14-day free trial. When the trial ends, you choose the plan that fits. Your data is always preserved — no pressure, no lock-in.

Philosophy & Approach

Organisational health is the degree to which strategy, execution, talent and culture are aligned and reinforcing each other. Most companies optimise one pillar at a time — Clarity Forge shows you where the gaps are across all four so you can fix the system, not just the symptoms.

OKRs tell you what to aim for; they don't tell you whether your team has the capacity, motivation or clarity to get there. Clarity Forge connects goal-setting to the execution reality — skills gaps, engagement dips, cultural friction — so your OKRs actually land.

A tool alone can't — but visibility can. Most culture problems persist because leaders can't see them until they become crises. Clarity Forge surfaces sentiment shifts, engagement trends and alignment gaps early enough to act on, then tracks whether interventions are working.

Dashboards show you data. Clarity Forge shows you connections — why attrition is spiking in the same teams where goals are slipping, or why engagement dropped after a reorg. It's the difference between reading gauges and understanding the engine.

All three, but differently. Executives get a single view of organisational health. HR gets early-warning signals and programme effectiveness data. Managers get practical insight into their team's alignment and engagement. Everyone works from the same source of truth.

Product & Features

Reports are the starting point. The AI reads task progress, goal movement and engagement signals, then generates status updates you can review and edit. But it also identifies patterns — flagging misalignment between stated priorities and actual work, or spotting teams that are burning hot but headed for burnout.

Clarity Forge offers 60+ integrations with popular tools like Slack, Jira, Asana, OneDrive and Google Workspace. Enterprise plans include full API access for custom integrations.

Clarity Forge is available as a native app on iOS, Android and macOS, plus a full web app you can access from any browser. Your data syncs seamlessly across all platforms.

Security & Data

Absolutely. Clarity Forge uses encryption at rest and in transit, role-based access controls and regular security audits. Enterprise plans include SSO and SCIM for centralized identity management.

Yes. Individual users can export personal data like tasks, comments and profile details at any time. Organisation-wide exports — projects, team data, company documentation — are available to workspace admins. Just email support@clarityforge.com and we'll take care of it.

Claude Code Connector

You don't have to choose. The MCP server gives Claude the tools. The connector owns the session around them: it loads your project's knowledge and skills before you start, hands you the task queue, syncs the results back and watches for mentions while it runs. Once you have authenticated, the CLI handles the MCP connection for you.

You need to be able to run Claude Code. However you already pay for it is fine.

Yes. That is what Claude Code does. What goes back to Clarity Forge is what the session learned about the code, meaning API contracts, schemas, component patterns and decisions, rather than the source itself.

The connector writes back what the session worked out: API contracts, schema changes, component patterns, decisions made and the task record. Knowledge about the code rather than the code itself.

Yes, the Professional plan.

Yes. It writes files, so it handles documents, specs, research and analysis.

Everything the connector keeps on your machine lives in ~/.cf-claude: agent configuration (which agent, project and folder you are working in), per-project knowledge files, task notes and skills. OAuth tokens are stored in your operating system keychain, never in a plaintext config file.

An expired session opens one browser tab to re-authenticate, not multiple tabs. Re-authentication is mutex-guarded to prevent flooding.

If a sync fails partway through, state is saved and retried on the next run. You won't lose work because of a temporary network issue.